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ICISF Advanced Assisting Individuals in Crisis – Erie County

February 24, 2023 - February 25, 2023

Friday, February 24, 2023 & Saturday, February 25, 2023
8:30am-4:30pm both days

Erie County Emergency Services Training & Operations Center (Fire Training Academy)
3359 Broadway
Cheektowaga, New York 14227

$150, includes course instruction, course materials, and lunch both days


Previous completion of the Assisting Individuals in Crisis Course

Course Description

This is an International Critical Incident Stress Foundation (ICISF) developed curriculum.

Advantages of attending:

  • Participants will enhance their ability to provide individual crisis intervention using proven methods
  • Participants will receive a certificate of completion from the ICISF
  • Participants will receive continuing education credits from the University of Maryland at Baltimore
  • This course meets one of the requirements for persons pursuing the ICISF Certificate of Specialized Training

Learning objectives:

  • Understand the natures & definitions of a psychological crisis and psychological crisis intervention
  • Understand the nature and definition of critical incident stress management and its role as a continuum of care
  • Practice empathic communication techniques
  • Understand the practice of psychological triage
  • Practice the SAFER-Revised model of individual psychological crisis intervention in a suicide scenario
  • Practice the SAFER-Revised model of individual psychological crisis intervention in a grief and bereavement scenario
  • Practice the SAFER-Revised model of individual psychological crisis intervention in a “follow-up” or referral scenario
  • Understand and discuss common ethical issues in psychological crisis intervention
  • Understand and discuss the risks of iatrogenic “harm” associated with psychological crisis intervention and discuss how to reduce those risks
  • Understand the principles of self-care

Presenter information:

Bonita S. Frazer, MS, CTS, FAAETS is the former Mental Health Emergency Planning Coordinator for Erie County. Through volunteer and professional venues, she has provided crisis intervention and critical incident stress management services to survivors of critical incidents & disasters, and to emergency services personnel who respond to these events. Bonita is a volunteer for the Specialized Medical Assistance Response Team and the Canine Therapy Teams of Western New York. She also is the Board Secretary for the Association of Traumatic Stress Specialists, and serves as the Board President of the WNY Law Enforcement Helpline.


ICISF AAIC Training Registration (PDF)

Please note: Only those who have completed the Assisting Individuals in Crisis course (also known as Individual Crisis Intervention & Peer Support) are eligible to register for this course. Do not register if you cannot commit to attending both days in their entirety. Registration is limited to 30 persons and certificates of completion will be given only to those who have completed the training in its entirety.

Questions about registration can be directed to Cheryl Kennedy at 716-864-8101 or via email at ckennedy@wnyleh.org
Questions about the curriculum can be directed to Bonita Frazer at 716-235-7565 or via email at bfrazer@wnyleh.org



February 24, 2023
February 25, 2023
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